Quality Training

Certified Quality Technician ASQ

Objectives

The Certified Quality Technician analyses and solves quality problems, prepares inspection plans, procedures and instructions, performs audits and can apply fundamental statistical methods for statistical process control. This course is designed to cover all modules of the American Society for Quality’s Body of Knowledge (BoK) for the Certified Quality Technician examination.
This is a one-part, 100 question, multiple choice four hour exam and is offered in English only.

Content includes

Professional Progression Path:
A Certified Quality Technician will naturally go on to become a Certified Quality Engineer by taking a CQE course and certification exam. A CQE is among the top earners in the manufacturing industry and her certification is recognized globally.
Course Outline



I. Quality Concepts
1. Customers and Suppliers
2. Quality principles for products and processes
3. Quality standards, requirements, and specifications
4. Cost of quality (COQ)
5. Six Sigma
6. Lean
7. Continuous improvement techniques

II. Team Functions
1. Meeting management
2. Team development
3. Team stages
4. Globalization

III. General Statistical Concepts
1. Terminology
2. Frequency distributions
3. Graphical Methods

IV. Statistical Computations
1. Measures of Centrality and Dispersion
2. Statistical Inference
3. Confidence Limits
4. Probability
5. Student’s t Distribution V. Control Charts
1. Techniques and applications
2. Control limits vs. specification limit
3. Variables and Attributes Charts
4. Process Capability Measures

VI. Metrology and Calibration
1. Hand Tools
2. Optical Tools
3. Coordinate Measuring Machines
4. Force Measurement tools
5. Gage Repeatability and Reproducibility
6. Calibration Intervals
7. Calibration Error
8. Customer-supplied M&TE

VII. Inspection and Test
1. Blueprint Reading & Interpretation
2. Inspection Concepts
3. Inspection Techniques and Processes
4. Sampling VIII. Quality Audits
1. Audit Types
2. Audit Components
3. Audit Tools & Techniques

IX. Preventive and Corrective Action
1. Design FMEA
2. Process FMEA
3. Mistake-proofing
4. Elements of corrective action
5. Failure analysis and root cause analysis
6. Non-conforming Material
7. Material Review Process

Delivery Method:
The format of the course is Blended Learning - availability is 24/7, on-line in video and pdf formats, complemented with live online tutorials and workshops. Study at your own pace, use live online tutorials to interact with the course tutors and other learners. The workshops are tutor-led and classroom-based (now delivered fully online) designed to complement our videos and maximise opportunities for learners to interact with the tutors.
Virtual Workshops and Virtual Tutorials

Who Should Attend

Pre-requisite Education and/or Experience:
You must have at least four years of higher education and/or work experience in one or more of the areas of the Certified Quality Technician Body of Knowledge.

If you have completed a degree from a college, university, or technical school with accreditation accepted by ASQ, part of the four year experience requirement will be waived as follows (only one of these waivers may be claimed):
• Certificate/diploma from a technical or trade school — one year waived.
• Associate degree — two years waived.
• Bachelor’s, master’s, or doctorate — three years waived.

Qualification

The programme is certified by The American Society for Quality (ASQ) in the USA.

Upcoming dates:

No training dates available at the moment.