Quality Training

Certified Quality Technician

Objectives

The Certified Quality Technician analyses and solves quality problems, prepares inspection plans, procedures and instructions, performs audits and can apply fundamental statistical methods for statistical process control. This course is designed to cover all modules of the American Society for Quality’s Body of Knowledge (BoK) for the Certified Quality Technician examination.
This is a one-part, 100 question, multiple choice four hour exam and is offered in English only.

Content includes

Professional Progression Path:
A Certified Quality Technician will naturally go on to become a Certified Quality Engineer by taking a CQE course and certification exam. A CQE is among the top earners in the manufacturing industry and her certification is recognized globally.
Course Outline
I. Quality Concepts
1. Customers and Suppliers
2. Quality principles for products and processes
3. Quality standards, requirements, and specifications
4. Cost of quality (COQ)
5. Six Sigma
6. Lean
7. Continuous improvement techniques

II. Team Functions
1. Meeting management
2. Team development
3. Team stages
4. Globalization

III. General Statistical Concepts
1. Terminology
2. Frequency distributions
3. Graphical Methods

IV. Statistical Computations
1. Measures of Centrality and Dispersion
2. Statistical Inference
3. Confidence Limits
4. Probability
5. Student’s t Distribution V. Control Charts
1. Techniques and applications
2. Control limits vs. specification limit
3. Variables and Attributes Charts
4. Process Capability Measures

VI. Metrology and Calibration
1. Hand Tools
2. Optical Tools
3. Coordinate Measuring Machines
4. Force Measurement tools
5. Gage Repeatability and Reproducibility
6. Calibration Intervals
7. Calibration Error
8. Customer-supplied M&TE

VII. Inspection and Test
1. Blueprint Reading & Interpretation
2. Inspection Concepts
3. Inspection Techniques and Processes
4. Sampling VIII. Quality Audits
1. Audit Types
2. Audit Components
3. Audit Tools & Techniques

IX. Preventive and Corrective Action
1. Design FMEA
2. Process FMEA
3. Mistake-proofing
4. Elements of corrective action
5. Failure analysis and root cause analysis
6. Non-conforming Material
7. Material Review Process

Delivery Method:
The delivery method is Blended Learning. All lectures are delivered online and are available 24/7 on all devices. Lectures are supplemented by seven weekly, live, online tutorials and two one-day workshops.
The Location choices for the workshops are Shannon Co.Clare, or Waterford City.
The dates for the two workshops in Shannon, Co.Clare are 18 Oct & 29 Nov.
The dates for the two workshops in Waterford City, Co.Waterford are 11 Oct & 28 Nov.
Once booking confirmation is received please confirm your location choice.

Attendance Schedule:
WeekDateActivityStartFinishVenue
1
11-Oct-18
Classroom Day
09:00
17:00
Tower Hotel, Waterford
1
18-Oct-18
Classroom Day
09:00
17:00
Shannon Airport House, Co.Clare
2
25-Oct-18
Online Tutorial
18:00
19:00
Online
3
01-Nov-18
Online Tutorial
18:00
19:00
Online
4
08-Nov-18
Online Tutorial
18:00
19:00
Online
5
15-Nov-18
Online Tutorial
18:00
19:00
Online
6
22-Nov-18
Online Tutorial
18:00
19:00
Online
7
28-Nov-18
Classroom Day
09:00
17:00
Tower Hotel, Waterford
7
29-Nov-18
Classroom Day
09:00
17:00
Shannon Airport House, Co.Clare
8
08-Dec-18
ASQ CQT Exam
08:00
12:00
Shannon Airport House, Co.Clare

Who Should Attend

Pre-requisite Education and/or Experience:
You must have at least four years of higher education and/or work experience in one or more of the areas of the Certified Quality Technician Body of Knowledge.

If you have completed a degree from a college, university, or technical school with accreditation accepted by ASQ, part of the four-year experience requirement will be waived as follows (only one of these waivers may be claimed):
• Certificate/diploma from a technical or trade school—one year waived.
• Associate degree—two years waived.
• Bachelor’s, master’s, or doctorate—three years waived.

Qualification

The programme is certified by The American Society for Quality (ASQ) in the USA.

Upcoming dates:

No training dates available at the moment.

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Course

Certified Quality Technician

Training Days

8 Weeks; Blended & Online learning

Training Location

Available nationally, based on demand

Course Cost

IMDA Skillnet Member: €1,975
* Cost quoted per person

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