Quality Training

Behaviour Based Quality

Objectives

Developed specifically to promote accountability, ownership and responsibility for achieving desired quality and performance in the Life Sciences Sector. Behaviour-based quality is a proven methodology that utilises behavioural psychology processes and techniques to promote accountability, ownership and responsibility for achieving desired quality and performance. This course equips frontline employees and supervisors/team leads/managers with the necessary knowledge and skills to lead and manage quality and performance, using a 6 step behaviour-based quality process, problem solving, communication tools and techniques.

Content includes

Understand what is Behaviour Based Quality (BBQ)
  • Understand the importance and benefits in getting the workforce to buy in to behavioural based quality
  • Understand the 6-step behaviour based process
  • Improve analysis of behavioural issue
  • Maximise people’s sense of accountability, ownership and responsibility of behavioural policies
  • Understand leadership behaviours
  • Communicate quality and performance issues more effectively
  • Know how and when to use high impact awareness-raising techniques with a behavioural theme
  • Know how to sustain BBQ into a Life Sciences existing Quality Management System

Who should attend

Front line employees, supervisors, managers, team leads working in the Life Sciences Sector

Upcoming dates:

No training dates available at the moment.

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Course

Behaviour Based Quality

Training Days

3 days

Training Location

Available nationally, based on demand

Course Cost

IMDA Skillnet Member: €1,950
Non-member rate: €2,600
* Cost quoted per person

Register your interest